Shipping Policy

Welcome to Genuine Goods!

We are committed to delivering your orders in a fast, safe, and reliable manner across India.

🚚 Order Processing Time

All orders are processed within 1–2 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays.

In case of high order volume, processing may be slightly delayed. If there is a significant delay, we will notify you via email or phone.

📍 Shipping Coverage

We currently ship across all serviceable locations in India.

⏱ Estimated Delivery Time

Once your order is processed and shipped, delivery usually takes:

👉 4–10 working days

Delivery time may vary depending on your location, courier availability, and external factors.

💰 Shipping Charges

We offer Free Shipping on most orders.

In some cases, a small shipping fee may apply, which will be clearly shown at checkout.

📦 Order Tracking

Once your order is shipped, you will receive a tracking ID/link via SMS or email to track your order status in real time.

⚠️ Delays & External Factors

While we strive to deliver your order within the estimated time, delays may occur due to:

Natural disasters

Weather conditions

Courier issues

High demand periods

We appreciate your patience in such situations.

❗ Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are correct.

If delivery fails due to incorrect information or unavailability:

Re-delivery may be attempted

Additional charges may apply